Looksi is a lending infrastructure layer that helps you support customers you can't serve directly — turning declined demand into funded outcomes without widening your credit box or adding core system complexity.
Four steps from declined application to funded outcome — with no disruption to your core systems or team.
A customer applies through your existing digital flow — your website, app, or branch. Nothing changes on your side.
The application falls outside policy, product scope, or servicing constraints. Without Looksi, this demand disappears — zero return, customer left without support.
With consent, Looksi connects the customer with an expert broker at the moment it matters most — helping them understand their position and navigate their options.
The application is either restructured to fit your product and funded by you (Lane A), or placed with a suitable lender via our broker panel (Lane B) — with a revenue share returned to you either way.
Where possible, and if directed by the customer, applications are restructured to align with your credit policy — enabling you to fund the loan and continue the customer relationship.
Where your product cannot serve the customer, they are supported into a suitable lending outcome via a broker-led panel — ensuring the customer is supported and value is returned to the originating bank.
Monetise demand that would otherwise result in a decline and zero return.
Ensure customers feel supported and informed, even when your product cannot serve them.
Extend capability without widening your credit box or adding core system complexity.
Create visibility into unmet demand to inform product, policy, and credit strategy.
If you are looking to recover value from declined applications or enable broader funded outcomes, we are happy to share more.